The Straz Center is committed to making the performing arts available and accessible through a variety of services, including sign language interpretation, audio descriptions of shows and open captioning.
We encourage patrons needing these services to call ahead (813.229.STAR) and let us know they will be using the services. In addition to confirming that the services will be provided, this helps us to avoid costs for unused services in the event that the services are not needed.
Funded in part by the 2010 Arts Presenters/MetLife Arts Access Award, a national award in recognition of the services that the Straz Center provides in engaging individuals with disabilities.
SEATING FOR PERSONS WITH MOBILITY IMPAIRMENTS
We encourage patrons who experience mobility issues to call the Ticket Office for specific information on stairs and level changes in each theater. When ordering tickets, be sure to tell the Ticket Office of your seating needs.
Transport wheelchairs are available at the Arrival Plaza. No reservation is necessary.
INFRARED LISTENING SYSTEM
Headsets are available for patrons with hearing impairments to assist with amplification and clarity. They are lightweight and can be used in all sections of Carol Morsani Hall, Ferguson Hall and the Jaeb Theater. Please visit the Ambassador Station in the theater lobbies to check out a headset at no charge. You will need to leave either a driver’s license or a credit card until the headsets are returned.
Companion restrooms are on every level of Carol Morsani Hall and on the orchestra levels of Ferguson Hall. Accessible restrooms are on the orchestra level in the Jaeb Theater and in the Shimberg Playhouse. Accessible water fountains and phones also are available in the facility on all seating levels. Please see an usher for directions.
Our passenger elevators are equipped with braille for access by persons with visual impairments.
Information regarding your particular needs is important to us.
Please advise us of your specific needs, the size of your wheelchair (if applicable), if you prefer to use our theater seats or will be remaining in your own chair, etc. Our coordinator will pass this information on to our house staff.
At any time during your visit to the Straz Center, please feel free to ask for assistance or guidance from the Straz Center ushers, Ticket Office or event staff.
A wheelchair-height ticket window is available at our Ticket Office.
The Straz Center is actively working toward creating a barrier-free facility. We hope you find our theaters and complex comfortable and accessible. Your opinion is important. For more information about our services for persons with disabilities, please call the Straz Center Ticket Sales Office at 813.229.7827.