Ticket Office Policies
Unless otherwise noted, the Straz Center's Ticket Office is open Monday through Saturday noon - 8 p.m. and Sunday, noon - 6 p.m.
To purchase gift cards online, go here.
Parking is free at the Straz Center's Arrival Plaza while purchases are made. Accepted credit cards include VISA, MasterCard, American Express, Discover and Diners Club. Checks (written two weeks prior to the show) and cash are always welcome.
BY PHONE, tickets may be purchased through the Straz Center's Ticket Office at 813.229.STAR (7827) or 800.955.1045 outside the Tampa Bay area.
ON-LINE Tickets for many performances may be purchased on-line by clicking the Account Login on the Buy Tickets page, or each show's page, or from the home page. Callers can find information on upcoming shows by calling the CenterLine at 813.222.1001, and can then be connected to the ticket office.
BY MAIL, tickets may be ordered by mailing to the Straz Center Ticket Office, P.O. Box 518, Tampa, FL 33601-0518. A driver's license number and state where issued should be included on all checks. Checks returned for insufficient funds are subject to an additional $25 fee from the Straz Center. Order forms may also be faxed to 813.222.1080. A nominal service charge is applied for all ticket sales. However, for ticket purchases via the phone or ticket office, service charges are waived for current annual Straz members at the $400 level and higher. Special handling fees may apply to some shows. Service charges for online transactions apply to all members.
As a matter of convenience ticket service charges may be higher when purchasing by phone or via the Internet.
SHARE A SHOW!
If you are unable to attend a performance, please return your tickets to the Straz Center's Ticket Office at least 48 hours (week days only) in advance of the show and we will offer them to a charitable organization. Even if we are unable to distribute the tickets, a tax-deductible receipt will be sent to you for your donation.
The Straz Center offers special discounts to students and Seniors 65+ to some Straz Center-presented shows. Groups of 20 or more may also receive discounts for many shows by calling 813.222.1018.
All sales are final; there are No refunds or exchanges.
All patrons, regardless of age, must have a ticket.
To ensure optimum enjoyment for all patrons, we strongly recommend that children under the age of 5 not attend shows other than those in the Kid Time and Wee Folk Series and those designated as toddler friendly. Broadway shows are not toddler friendly. All patrons, regardless of age, must have a ticket. Additionally, even for children over the age of 5, many shows would not be enjoyable or suitable. Some shows contain mature content, language or themes. Parents are best qualified to determine what is appropriate for their children. To help you make an informed decision, we encourage you to seek additional information. If you still have a question, please contact us and we'll try to help. We do urge that parents consider their children's interests, maturity and attention span, and also the rights of people seated around them. We want the theater to be a good experience for everyone. Please note that anyone making a disturbance during a show will be asked to leave — no matter what their age.
Some Toddler Friendly shows may offer lap tickets. Individual show policies for lap seating vary. If purchasing tickets for a child under 18 months old, ask if the show has a lap ticket policy and what it is.
All performers, dates, prices and times are subject to change.
In the interest of preserving affordable ticket prices for all patrons, the Straz Center is not responsible for tickets purchased through unauthorized third parties.
Ticket is a revocable license good only for the listed performance and seat. Each patron, including children of any age, must have an individual ticket. No photography or recording of any kind is allowed. Cameras and recording devices are prohibited. Tickets obtained from other than authorized services will not be honored. The sale of tickets on the Straz Center premises, other than by authorized the Straz Center personnel, is prohibited. Tickets may not be resold at a premium. Lost, misplaced or stolen tickets will not be replaced. Holder assumes all risk and danger incidental to the event and agrees not to bring any legal action in connection with such assumed risk.
Management reserves the right to refuse admission or revoke admission at any time without cause upon refund of ticket’s face value. Late seating subject to discretion and procedures of management, company and/or performers.
NO REFUNDS OR EXCHANGES
EVENTS, DATES, TIMES, PERFORMERS AND PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.