Tickets are non-refundable.
Exchanges are allowed only for our season ticket holders and Straz Center donors, depending on the level of support. For more information, please contact us at (813) 229-7827.
Ticket Scalping
Each ticket you purchase from us is a revocable license to attend a particular performance. I understand that the Straz Center sets ticket maximums per account and/or household for the complete run of any show, regardless of the number of performances, and that attempts to purchase more than the maximum can result in the license (ticket) being revoked and the money returned. Additionally, under Florida Statutes 817.36 Resale of Tickets, which took effect July 1, 2009, it is illegal for any person or entity to offer or resell a ticket to any performance at the David A. Straz, Jr. Center for the Performing Arts for more than $1 over the face value of the ticket. Substantial penalties are in place for violators. All Straz Center tickets are covered by the statute and contain a notice that they cannot be resold for more than $1 over the face value of the ticket. We have the right to revoke the license and void the sale if we find a Straz Center ticket was offered or sold in violation of this statute. To keep our tickets affordable and accessible, violators will be prosecuted.
Lost/Missing Tickets
Any tickets lost, stolen or missing – for any reason – will be reprinted with a new one-of-a-kind barcode and held at Will Call under the original account-holder name, and can be picked up with a valid photo ID. Please call ahead on the day of the show if you have not received your tickets.
Recurring Charges
If you have selected a payment plan or a membership pledge with recurring payments you acknowledge the following: The David A. Straz, Jr. Center for the Performing Arts will not be liable for any fees your bank/credit card company may assess if there are insufficient funds in your account to cover the payments due. To amend or revoke this recurring change please contact us at (813) 229-7827.
COVID-19 WARNING
An inherent risk of exposure to the novel coronavirus/COVID-19 exists in any public place where people are present. According to the Centers for Disease Control and Prevention, senior citizens and persons with underlying medical conditions are especially vulnerable. The Straz Center has implemented measures to mitigate and reduce the spread of COVID-19; however, The Straz cannot guarantee that you will not be exposed to the virus. All visitors must follow the Straz Center’s health and safety protocols. By visiting the Straz Center for the Performing Arts, you voluntarily assume all risks related to exposure to COVID-19. Please help keep each other safe.